- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
ATLANTA, GA
Norfolk Southern continues to closely follow the Canadian railroad labor negotiations and actively plan for potential labor work stoppages on the CN and CPKC railroads, which can occur as soon as 00:01 Thursday, August 22.
Ahead of the potential work stoppages, NS will close ingates to all CPKC Intermodal traffic with Canadian province destinations effective 00:01, Tuesday, August 20.
For questions about intermodal shipments, contact Intermodal Customer Logistics at ics@nscorp.com.
Now it’s easier to do business with Norfolk Southern Intermodal Customer Logistics. Create support cases online using AccessNS Case Management. Creating a case is simple:
While we work to resolve your case, you can monitor your case status directly from the dashboard. You can also share case information with your colleagues or third-party partners by adding them as an Interested Party.