Customer Alerts

Subject: Service Adjustments Due to Ongoing Severe Weather
Issued: April 6, 2025

A prolonged storm system continu...

Effective immediately, and until further notice, empty 53’ EMP container returns will only be accepted at the Rutherford Intermodal Facility.

Intermodal terminal information can be found by visiting ...

Norfolk Southern is closely monitoring a powerful, slow-moving weather system expected to bring potentially historic flash flooding and severe weather to central portions of our rail network beginning as early as Wednesday, Apr...

Effective date of May 1st, 2025, Norfolk Southern is making changes to scrap metal public pricing authorities, NSQ 40211 & NSQ 72824. 

Please subscribe to Norfolk Southern’s online ...

Norfolk Southern is adopting updates to the Thoroughbred Bulk Transfer Tariff 9328 effective April 1, 2025. Please reference the attached file for further details. For any questions regarding these updates, please contact your ...

On Sunday, March 9, from 5:00am to 12:00pm local time, bird spikes will be installed at the ougate of our Landers Intermodal facility. As a result, between the hours of 5:00am and 9:00am local time the entire outgate will be in...

Effective immediately, the roadway and parking area on the south side of the E-F poles at the Harrisburg Intermodal Facility are inaccessible due to a broken waterline. All shipments located in this area have been relocated. Dr...

Effective April 1, 2025 NS is making changes to the public pulp document NSQ 27002 (Pulp). Please contact NS marketing and NS sales for a more detailed list of changes.  

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