- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
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SHORT LINE CONNECTIONS
Norfolk Southern works with short line partners to ensure high levels of customer service and eliminate reporting errors for the following events:
- Interchange Receipts
- Interchange Deliveries
- Actual placements
- Releases
- Constructive Placements *
- Pulls or Initial Departures
- Bad Orders (To/From)
- Arrivals at Final Destinations*
- Holds (To/From)
- Intermediate Arrivals *
- Departures *
- Ramps
- De-ramps
- In-gates (HHAR and HIGT)
- Out-gates (HADR and HOGT)
- Notified Destination Party *
- Interchanges To/From TRUK