Virtual Railroads, Real Impact: How Digital Twins Drive Efficiency

By Jihan Gary, Sr. Communications Manager

Engineering a more resilient rail network

Norfolk Southern is leveraging digital twin technology to strengthen operational performance by creating continuously updated virtual replicas of locomotives and track infrastructure powered by real‑time data. By integrating IoT sensors, historical performance trends, AI and predictive analytics, teams can simulate freight flows and yard activity to anticipate bottlenecks, improve scheduling, and enhance network fluidity.

Watch this video to learn how this emerging technology is advancing safety, reliability, and overall operational resilience across our network.

Jihan Gary leads internal communications for Norfolk Southern, focusing on change management and employee communications. She also oversees strategic communications for Digital and Technology, Human Resources and Compliance. Jihan joined NS in 2023, with over 15 years of corporate communications expertise.