UPDATE | SEVERE WEATHER & FLOODING

Subject: Service Adjustments Due to Ongoing Severe Weather
Issued: April 6, 2025

A prolonged storm system continues to impact portions of our network with repeated rounds of heavy rain forecast through Sunday. Norfolk Southern has taken proactive measures to ensure the safety of our people, customers, and infrastructure while working to minimize disruptions to your shipments.
At this time, customers should anticipate delays in the following areas due to significant rain accumulation.

• A Line (Memphis, TN – Pocahontas, TN): Significant rainfall has impacted the area, and in collaboration with our interline partners, NS will be diverting some traffic to alternative interchanges.
• W Line (St. Louis, MO – Danville, KY): Recovery efforts are underway from the torrential rains and flooding with the biggest segment of concern being the St. Louis to Mt. Vernon where we have curtailed operations as of Sunday morning.  We have speed restrictions for all trains moving across other parts of this corridor.
• CNOTP (Chattanooga, TN – Cincinnati, OH): We are monitoring closely and have reduce train speeds.

Norfolk Southern crews are actively patrolling and inspecting routes in the impacted area. In the event of a disruption, every effort will be made to safely restore service as soon as conditions allow.  Customers are strongly encouraged to review local forecasts and Department of Transportation advisories for updates on road and infrastructure conditions in affected areas.

Thank you for your continued patience and trust as we navigate this severe weather event.

For questions about your shipments or issues management, please contact:
Merchandise Customers: customerlogistics@nscorp.com