- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
ATLANTA, GA
As part of the next phase of the St. Louis Intermodal Facility paving project, which began on September 8, 2026, the main ingate on Carrie Avenue will temporarily close beginning Tuesday, September 29, 2026.
During this closure, a temporary ingate will be established at the current outgate location on Hall Street. This location will serve as both the ingate entry and outgate exit until the Carrie Avenue ingate reopening is announced on a future service alert.
No shipment departure or availability delays are expected during the project. However, during this phase there may be minor congestion at the Hall Street gate. We appreciate your patience and cooperation as we complete these improvements. Updates will be provided if the schedule changes due to weather or other unforeseen circumstances.
ExpressNS+™
We encourage drivers to take advantage of our ExpressNS+™ mobile application which streamlines gate and terminal processes for our drayage community. With ExpressNS+™, drivers can verify billing, submit pre-gate information, obtain parking and pickup locations, receive electronic interchange receipts, and submit bad order information. More information on ExpressNS+™ can be found by scanning the QR code below or by visiting https://www.norfolksouthern.com/en/ship-by-rail/industry/intermodal/expressns.