Potential Work Stoppages at East Coast Ports

Norfolk Southern is closely monitoring reports of possible work stoppages at several East Coast ports beginning Tuesday, October 1. In preparation, we are proactively implementing measures to minimize potential operational impacts across our network, including at our Intermodal facilities.

The attached document, “Norfolk Southern Port Curtailment Schedule,” details the planned local ingate closures, which align with the anticipated work stoppage date.

We strongly recommend that customers refrain from shipping hazardous, high-value, and refrigerated international shipments via rail to avoid unexpected delays upon reaching the port destinations outlined in the attached port curtailment schedule. However, if such shipments arrive at ingates before the closures, we will make every effort to ensure their delivery ahead of the work stoppages.

We will provide further updates as more information becomes available.

Now it’s easier to do business with Norfolk Southern Intermodal Customer Logistics as customers can create support cases online using AccessNS Case Management. Creating a case is simple:

1. Click the “Create New Case” button with in AccessNS
2. Enter the details of your question or issue
3. Submit your case

While we work to resolve your case, you can monitor your case status directly from the dashboard.  You can also share case information with your colleagues or third-party partners by adding them as an Interested Party.