An Environment Where Everyone
Can Thrive

ENGAGEMENT + INCLUSION

Engagement and Inclusion Drive Our Strength

Perspectives Make Us Stronger

An engaged and inclusive workplace, where everyone’s experiences and contributions are valued, makes for a stronger company with a brighter, more innovative future. We are committed to fostering inclusion and engagement because our people and communities are at the heart of what we do. A culture that encourages active participation and belonging is essential to our success.

Three Norfolk Southern employees converse in the headquarters lobby showcasing the railway company’s inclusive workplace culture.

Growing Through Engagement 

Our Inclusion Leadership Council: Leading Voices for Bold Ideas and Greater Innovation

With members from diverse backgrounds, roles, and locations across every department, our Inclusion Leadership Council (ILC) works together to operationalize inclusion at NS, so our people are empowered to express themselves, explore different points of view, and question institutional norms. 

  

The ILC's leaders drive the cultivation of a culture throughout NS in which all employees feel valued, foster connections to accelerate the flow of ideas, and develop new ways of creating positive change.

A diverse group of employees sitting around an open area in Norfolk Southern headquarters demonstrate  the inclusive workplace culture.

Employee Resource Groups: Cross-Functional Commitment

We believe a fulfilling career offers opportunities for both professional and personal growth. That’s why we encourage employees to participate in employee-led groups that foster connection, mentorship, and community engagement. These groups provide a platform for employees to share experiences, develop leadership skills, and contribute to meaningful initiatives. Recent activities have included thought-provoking discussions with industry leaders, volunteer projects that strengthen our communities, and networking events that support career development.

Employees collaborating in the office at an employee resource group that supports Norfolk Southern’s inclusive workplace culture.

Commitments


Leadership requires commitment. As the first railroad to sign the CEO Action for Diversity & Inclusion pledge, we are embedding engagement and inclusion throughout our organization. Our commitment to the IN Pledge for Disability Inclusion reinforces this foundation. Under this leadership, we are:
Leadership takes commitment. As the first railroad to sign the CEO Action for Diversity & Inclusion pledge, we are taking concrete steps to imbed inclusion throughout our organization. We’re also building a foundation for greater inclusion with our commitment to the IN Pledge for Disability Inclusion. Under his leadership, we are:

  •  Encouraging open dialogue on complex workplace topics to foster greater understanding

  • Expanding education on unconscious bias and inclusive leadership across our company

  • Continuously evaluating our progress to improve, grow, and create a culture of belonging
Norfolk Sothern employees are on site at an intermodal transport working on DEI initiatives.

Forging a Better Tomorrow

The future of rail is built on more than tracks—it’s driven by our commitments to sustainability, social responsibility, and strong corporate governance. We are dedicated to making a lasting impact for our customers, employees, communities, and the planet by:

  • Fostering an engaged and inclusive workplace where all employee’s contributions are valued, fueling innovation and growth

  • Preserving natural resources and minimizing our environmental footprint to create shared success

  • Leading with safety—advancing best practices in our industry and the communities we serve
An employee stands proudly on railway tracks, proud of Norfolk Southern’s commitment to fostering an inclusive workplace culture.

AWARDS & RECOGNITION

America’s Greatest Workplaces for Women 2023

We made Newsweek’s list of companies that are leading the way in support and equity for women.

America’s Greatest Workplaces for Women 2023 Logo

Best Companies to Work For 2022

The Women’s Choice Award named us as one of 270 companies with competitive benefits and work-life balance.

Best Companies to Work Women’s Choice Award logo

George Lottier Rising Star Award 2022

The Georgia Minority Supplier Development Council recognized us for advancing supplier diversity.

George Lottier Rising Star Award for supplier diversity.

Explore Careers

Let's Do Great Things — Together

We are driven to attract and develop the best talent to inspire innovation and push safety, productivity, and service further. Do you have what it takes to move the weight of the world?

An Engaged Supply Chain Drives Our Success

We are committed to building strong partnerships with small businesses and diverse firms that deliver excellence, innovation, and value.

Aerial photo of intermodal transportation port highlighting Norfolk Southern’s supplier diversity