Please be advised that a derailment has been reported near Hattiesburg, MS which is impacting train service to and from New Orleans. No intermodal shipments were involved in the derailment; however, all shipments moving to and from New Orleans will incur delay to transit until the route is restored. We will provide updates as information is made available.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.