Please be advised that a derailment has been reported near Latrobe, PA, located approximately 45 miles east of Pittsburgh, PA. Norfolk Southern personnel are actively working to restore service to the route and detour options are being explored in an attempt to minimize shipment and availability delay. However, until service is restored, shipments moving in the following lanes will incur transit delay of at least 18-24 hours:
- Northeast <> Chicago
- Northeast <> Kansas City
- Northeast <> St. Louis
- NY/NJ Ports <> All locations
The derailment is not impacting shipments moving between Chicago and Albany, Ayer, Buffalo, and Taylor. Customers with shipments involved in the derailment will receive notification from our Intermodal Customer Service team. Updates will be provided as information is made available.
Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS or ExpressNSTM for information concerning their shipments.