Norfolk Southern personnel continue working to restore service following yesterday afternoon’s derailment near Latrobe, PA, which blocked both of our main lines. We expect to regain service along both of our main lines by late tonight. However, all shipments moving within the following lanes will continue incurring transit and availability delays of at least 24 hours until service is restored to the route:
- Northeast <> Chicago
- Northeast <> Kansas City
- Northeast <> St. Louis
- NY/NJ Ports <> All locations
The derailment is not impacting shipments moving between Chicago and Albany, Ayer, Buffalo, and Taylor.
Customers with shipments involved in the derailment have been notified by our Intermodal Customer Service team. We will provide updates as information becomes available.
Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS or ExpressNSTM for information concerning their shipments.