Effective Monday, April 12th, at 00:01 local time, the ingates at the following facilities will temporarily close to Domestic shipments billed local to NS Jacksonville:
- Atlanta (Inman)
- Chicago (Landers)
- Kansas City
- Memphis (Rossville)
- St. Louis
FEC destined shipments and interline shipments received via a railroad sponsored rubber tire crosstown are exempt and will be allowed to ingate at origin.
Customers are strongly encouraged to outgate equipment from the Jacksonville facility.
We will communicate ingate reopening plans in a future service alert.
Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.