In an effort to reduce operational challenges, while improving the balance of equipment and volume flows between the Chicago Intermodal facilities, effective immediately all TOFC shipments originating in Chicago destined to Bethlehem will only be accepted at the Chicago 47th Street Intermodal Facility.
The temporary ingate adjustment will afford an opportunity to load and advance the high volume of shipments that are currently at Chicago 63rd Street and create additional parking. We apologize for any negative disruptions to your operations.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.