Flooding has again been reported in Hannibal, MO which is impacting train operations between Decatur, IL and Kansas City, MO. To minimize shipment and availability delays, all shipments moving between Kansas City and the Northeast will divert through St. Louis. The diversions are expected to add an additional 12-24 hours to transit and are anticipated to last through late next week.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.