We are currently experiencing high volumes of International shipments designated for outgate that are without International pool chassis to mount to. As a result, increased driver dwell for drivers outgating International equipment should be expected at the facility, as it remains a wheeled operation.
We encourage dray providers to pick up units from the Detroit (Livernois) facility during non-peak hours (between 1500 and 1900 EST) to avoid delay.
Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.