NS taps employee idea to keep the rail cars moving
During field visits last spring, CEO Jim Squires and Chief Operating Officer Mike Wheeler encouraged employees to share their ideas on how the company could operate more efficiently. A suggestion by an employee who maintains and repairs rail cars is helping to reduce congestion and improve service at some of Norfolk Southern’s busiest rail yards. NS’ innovative ‘Go Team’ concept now is being used to rapidly deploy locomotive crews and rail car repairers on short-term assignments to locations where they are needed most.